FCC Do Not Call Policy and Telemarketing Practices for Insure Pedia
Effective Date: 2nd December, 2024

At Insure Pedia, we take your privacy and rights seriously, including your right to limit unwanted telemarketing calls. This policy outlines our compliance with the Federal Communications Commission (FCC) regulations, the Do Not Call (DNC) registry, and our responsibilities as a Third-Party Marketing Organization (TPMO). By using our services, you consent to our communication practices, as outlined below.

1. Federal Communications Commission (FCC) Compliance

Insure Pedia complies with the Telephone Consumer Protection Act (TCPA), which is enforced by the Federal Communications Commission (FCC). These regulations govern how and when businesses can contact consumers, especially via phone calls and text messages.

We ensure that all telemarketing activities are conducted in accordance with these laws and do not engage in any unsolicited communications without proper consumer consent.

2. Do Not Call (DNC) Policy

a. National Do Not Call Registry

The Do Not Call (DNC) Registry allows consumers to opt out of receiving unsolicited telemarketing calls. Insure Pedia respects your DNC preferences and adheres to the rules governing this registry, including:

  • If your number is on the National DNC registry, Insure Pedia will not contact you with telemarketing calls unless you have given explicit written consent or you have an existing business relationship with us.
  • We will not sell or share your phone number with any telemarketer or third-party organization in violation of DNC rules.

b. Opting Out of Telemarketing Calls

Even if you have not registered on the National DNC list, you can request that Insure Pedia add your number to our internal Do Not Call list. To opt out of telemarketing calls from Insure Pedia, you can:

  • Call us at: +1-(314) 892-2600
  • Email us at: info@insurepedia.us
  • Submit a request via mail to: 7573 Ohio Street Moses Lake, WA 98837

We will process your request within 30 days and ensure that you do not receive further marketing calls from us unless you re-engage with our services and provide consent.

c. Existing Business Relationships

If you have an existing business relationship with Insure Pedia (e.g., you have requested a quote or purchased insurance), we may contact you for up to 18 months after your last interaction unless you request to be placed on our internal Do Not Call list.

3. Telemarketing Consent and Communications

Insure Pedia may use telemarketing calls, text messages, or emails to provide you with insurance quotes, offers, and updates, but only when you have provided explicit consent. Consent may be obtained through the following methods:

  • Web Forms: By submitting your information on our website, you consent to be contacted by phone, text, or email regarding insurance services and offers.
  • Jornaya and TrustedForm: We use Jornaya and TrustedForm technology to verify your consent, ensuring that your contact information was provided voluntarily, and you agreed to receive communications from us or our partners.

Revoking Consent

You may revoke your consent to receive telemarketing communications from Insure Pedia at any time by following these steps:

  • Phone: Call us at +1-(314) 892-2600 to request removal from our contact list.
  • Email: Send a request to info@insurepedia.us.
  • Text Messages: Reply “STOP” to any text message from us to unsubscribe from further text communications.
  • Mail: Send a written request to [your-company-address].

4. Third-Party Marketing Organization (TPMO) Responsibilities

As a Third-Party Marketing Organization (TPMO), Insure Pedia may facilitate communication between consumers and insurance providers. We act as an intermediary, helping consumers get connected with relevant insurance services. As a TPMO, we adhere to the following practices:

  • Transparency: We clearly disclose that we are a third-party marketer, not an insurance provider. We connect consumers with licensed insurance providers based on their consent and requests for quotes.
  • Consumer Consent: We ensure that all telemarketing communications are made with the consumer’s explicit consent and that the consumer has opted in to receive such communications.
  • Partner Accountability: Insure Pedia only partners with insurance providers who comply with FCC regulations, including the TCPA and DNC rules, and who follow the same standards for consumer protection.

5. Violations and Enforcement

If you believe that your DNC or TCPA rights have been violated by Insure Pedia, or if you receive unsolicited telemarketing communications despite opting out, please notify us immediately at 7573 Ohio Street Moses Lake, WA 98837 or [your-phone-number]. We will investigate any complaints and take appropriate action to ensure compliance with all applicable laws.

Penalties for Violations

Insure Pedia takes compliance seriously and strives to adhere to all legal and regulatory requirements. Violations of FCC or DNC rules can result in significant fines and penalties. As such, we implement robust systems to ensure compliance and respond to consumer complaints quickly and effectively.

6. Contact Information

For more information about our Do Not Call Policy, to file a complaint, or to opt out of telemarketing communications, please contact us:

  • Email: info@insurepedia.us
  • Phone: +1-(314) 892-2600
  • Address: 7573 Ohio Street Moses Lake, WA 98837

By using Insure Pedia and providing your contact information, you acknowledge that you have read and understood this FCC Do Not Call Policy and consent to our telemarketing practices as outlined above.